Arlo camera not connecting problem can occur anytime and it does not damage your camera in any ways. If your Arlo camera won’t connect to any device or app, it means the camera is struggling through some issues. For instance, if you observe your Arlo camera not connecting to WiFi, it indicates that either the issue is with the router or the camera itself.
Arlo cameras can connect with WiFi, Arlo Secure app, to your mobile, base station, and smart hub. These were all the devices with which you may have to connect your Arlo camera. So we will cover all these devices separately to discuss their respective reasons.
Let’s learn what to do if you see your Arlo cameras not connecting to any of your devices or WiFi.
Why is My Arlo Camera Not Connecting to my devices?
If you see your Arlo camera not connecting to any of your devices, there must be multiple reasons behind it. Here are some of the most common reasons why Arlo camera won’t connect to any device:
- Battery fully drained on your Arlo camera
- Wireless router powered On
- Power issues on your router
- MAC or IP filtration service enabled
- VPN service enabled on your network
- Incorrect WiFi password
- Arlo camera firmware or software outdated
- Software or other filed corrupted on your camera
Why is the Arlo camera not connecting to WiFi?
If you observe your Arlo cameras not connecting to WiFi network, it means either the issue is with the camera or your WiFi network. Here are some potential causes of this reason:
- Arlo camera offline
- Incorrect configuring during the Arlo camera setup
- Incompatible WiFi frequency
- Router not broadcasting compatible WiFi bands separately
- Firmware outdated on your camera or router
- Incorrect WiFi pre-shared key entered
- Outdated Arlo Secure app
Why is Arlo camera not connecting to app
Arlo camera won’t connect to app if the app is outdated or the home security camera is struggling through some problems. Here are a few potential reasons why Arlo cameras not connecting to the Arlo Secure app:
- Arlo Secure app downloaded from an untrusted source
- Your smartphone’s OS not compatible with the app version
- Outdated Arlo Secure app
- Third-party firewall or antivirus programs installed on your smartphone
- Arlo camera is offline
- Arlo camera battery discharged completely
- Misconfiguration while connecting Arlo camera to app
Why my Arlo camera won’t connect to my phone?
Arlo cameras not connecting to mobile is also one of the most commonly-faced issues by Arlo camera users. Look below to find all the possible reasons behind this problem:
- Outdated OS verion of your mobile
- Arlo camera or mobile not within the range of your WiFi network
- Wireless router not broadcasting WiFi signal
- Arlo camera is offline
- Arlo camera not connected to WiFi network
Why are Arlo cameras not connecting to base station?
Here are a few potential reasons why your Arlo camera won’t connect to base station:
- Base station powered Off
- Base station not connected to the internet
- Power issues
- Frequent network drop-offs
- Arlo camera not syncing with the base station
- Camera and base station placed far away from each other
- Both device are not within the range of the WiFi network
Arlo camera won’t connect to anything. Fix it here
Finally, in this section, you will walk through the steps to fix all connectivity issues with your Arlo home security camera. Make sure you read these points carefully in order to avoid any hassle later in the Arlo camera troubleshooting process:
- Check the Arlo camera battery
- Firstly, you must check the Arlo camera’s battery.
- After that, make sure the battery of your camera is able to hold the charge.
- Thereafter, connect your Arlo camera to the power adapter and put it on charging.
- If the battery is charging, it means its fine. If not, you might want to change the battery.
- Check the WiFi network
- Now comes the WiFi network troubleshooting step.
- If you see your Arlo camera not connecting to WiFi, make sure the router is in proper condition.
- After that, be sure that the router is connected to a stable wall outlet.
- Login to the router and ensure it is updated to the latest firmware version.
- You can double-check whether the modem is working fine.
- Update your Arlo camera
- Login to the Arlo Secure app.
- Thereafter, g
- o to Settings and then navigate to the Firmware Update page.
- Follow the on-screen prompts to upgrade your camera’s firmware to the latest version.
- Check the whole setup
- If your Arlo camera won’t connect even now, make sure the base station, wireless router, and Arlo camera are not too far away from each other.
- In case the base station is out of coverage, bring it a little closer to the router and camera.
- Check your devices
- Make sure your smartphone or tablet are running on one of the few latest operation systems.
- Download and install the Arlo Secure app only from the App Store or Play Store.
- If the application is outdated, make sure you uninstall it and then reinstall.
Finally, the Arlo camera not connecting to any devices problem will be fixed.
Conclusion
This Arlo camera troubleshooting page was all about the reasons why Arlo cameras not connecting to your devices and troubleshooting steps. Firstly, we discussed some of the most common reasons why theses issues may show up on your device, and after that, we walked you through the troubleshooting tips.
We hope this page was helpful to you and that it assisted you in resolving the Arlo won’t connect issue in no time. If you still come across any issues, make sure you get in touch with our support team for more help.
Frequently Asked Questions (FAQs)
Q1. Why is my Arlo camera not connecting to Wi-Fi?
If your Arlo camera won’t connect to WiFi network, it must be due to outdated firmware version, incompatible router’s network, or battery issue on your camera.
Q2. How can I update the firmware on my Arlo camera?
You can update your Arlo camera’s firmware using the Arlo Secure app. Login to the Arlo Secure account and go to Settings. After that, navigate to the Firmware Update page and follow the in-app prompts to update our Arlo camera to the latest firmware version.
Q3. Can I use my Arlo camera without an internet connection?
No, you won’t be able to use your Arlo camera without any active internet connection. It is important for your camera to be connected to the network at all times in order to function properly.
Q4. What should I do if my Arlo camera’s battery is draining quickly?
In case the Arlo camera battery is draining too fast, it indicates that this is the right time to replace your caemra’s battery with a new one.
Q5. Can I use multiple Arlo cameras with one account?
Yes, you can use multiple Arlo cameras with one single account. However, there is certain limit to it if you are on a free plan. In case you have subscribed to a premium plan, you will be able to add as many as 10 cameras to your account.